Shipping & Fulfillment Policy

Rentrees ensures that all devices are delivered through approved logistics partners to maintain reliability, security, and consistency throughout the fulfillment process. Each device is carefully processed and prepared before shipment to ensure it meets operational standards prior to delivery.

Once a device is dispatched, customers will receive shipment tracking details to monitor the delivery progress in real time. This allows users to stay informed throughout the fulfillment journey, from dispatch to final delivery.

In certain cases, Rentrees may implement secure delivery verification steps before a device is activated or unlocked. These measures are part of the platform’s operational governance framework and are designed to ensure secure handover of devices to the correct recipient.

Customers are able to track the status of their shipment and fulfillment progress through the Rentrees platform. This provides transparency across the delivery process and ensures users are updated on key milestones until the device is successfully received.